Lithium batteries perform best when they are not kept at extreme charge levels for extended periods.
Avoid storing the battery at 100% for long periods
Avoid storing the battery below 50% for long periods
For long-term storage, a charge level around 50–70% is ideal
Unplug battery from the RCR
Charge the battery when convenient, not only when fully depleted
Partial charges are safe and do not harm the battery
Use the correct charger for your battery voltage and amperage
Charging at a rate higher than the stock 10A charger can accelerate battery cell degradation and will void the warranty
Lithium batteries and motors generate heat under heavy load
Aggressive riding, sustained high speeds, and hill climbing increase heat
If the system becomes hot:
Reduce speed
Switch to a lower power mode
Allow the bike to cool
The bike may enter a protective reduced-power state when hot. This is normal and prevents damage.
Store between 50–80% charge
Keep the bike in a cool, dry environment
Store the battery around 50–60% unplug battery from the RCR
Check battery charge periodically
Do not leave the battery fully charged or fully depleted for long durations
Lithium batteries can become unbalanced or unrecoverable if neglected
ONYX does not repair, refurbish, revive, or rebalance batteries, these items must be completed by a professional lithium battery shop
If a battery becomes severely unbalanced or fails to charge properly, replacement is often the safest option
Ensure connectors are clean and fully seated
Dirty or loose connectors can cause:
Arcing
Power cutouts
Error codes
Exposure to weather, debris, or vibration can loosen connectors over time
Periodically inspect and reseat connectors if needed
Do:
Store between 50–70% when not riding
Let the battery cool before charging
Reduce speed if the system becomes hot
Keep connectors clean and secure
Avoid:
Long-term storage at 100% or near empty
Aggressive riding on low battery
Attempting battery repairs